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PlanetHoster excels in the areas of performance and safety, as well as the efficiency of our technical support team. We develop real relationships with our clients.

We combine the expertise of our staff and support team with the latest technologies to give you a truly unique service.

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PlanetHoster

Founded in 2007

Who Are We?

PlanetHoster provides web hosting, domain name registration, SSL Certificates and various other web solutions. We have our own redundant IP network to ensure all hosted sites and servers remain available at all times. We serve more than 40,000 customers using our hybridcloud infrastructure, which is distributed over our facilities in Montreal, Canada and Paris, France. We proudly serve more than 100,000 websites in North America and Europe using state-of-the-art technology including Anti-DDOS protection and Anycast DNS for redundancy. PlanetHoster wholly owns its infrastructure worldwide. Our accreditation with ICANN adds to our growing list of accreditations, including those of CIRA, AFNIC, Dnsbe, Dnslu, Eurid, ldns and Switch. We specialize in turnkey solutions, and our experienced team of web hosting professionals is committed to providing high quality service to our clients.


Our head office is located in Laval (greater Montreal), Quebec, Canada. Founded in 2007, PlanetHoster provides full management of its operations. Through its accreditations, PlanetHoster is the customer's immediate domain name registrar. We offer a direct contact with authorities in the event of any domain name disputes. PlanetHoster also serves customers through its state-of-the-art facilities, which are managed entirely in-house. Last but not least, technical support is provided by qualified and experienced PlanetHoster technicians. We offer quality service from beginning to end.

Our Mission

Since the beginning, our main objective has been to provide the latest technologies along with the expertise of our technicians in a single, easy-to-use solution. Throughout the years, our priorities have not changed. PlanetHoster’s emphasis remains on the friendliness and efficiency of our technical support team, which offers a unique service in the industry. Our satisfaction rate is over 94% across our customer base in North America and Europe.

Infrastructure on two continents. Four locations to serve you. Two in Montreal and two in Paris.

paris datacenter planete montreal datacenter blue circle blue circle Montreal Paris

Insurance againt errors and omissions protects you for up to
$ 2,000,000 per incident.

We offer financing plans for complex deployments

24/7 support. No outsourcing. Local qualified and experienced technicians.

Partnerships with Symantec and Let's Encrypt enables us to offer the best SSL solutions on the market.

We are always focused on innovation. We launch many R&D programs each year.

Multiple and flexible payments options

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Green infrastructure and offices. Our data centers rely on renewable energy. Our offices have a strong recycling policy.

24/7 Fast Technical Support

By our qualified and experienced team. Satisfaction rate of 98%! stars with 125 reviews on google

Help desk
(Tickets)

24 hour support

Phone
support

telephone service

Chat
support

live chat
smily face We use LiteSpeed and MariaDB which gets you up to 9 times better performance than our competitors
smily face 7-day satisfaction guaranteed policy, or we will refund you
smily face Free domain name with our annual hosting plans
smily face Free migration with all our managed VPS and HybridCloud solutions hybridcloud
smily face Loyalty program: All our customers receive 2% cash-back in PlanetHoster credit every 3 months.
Affiliate program: 25% commission for sales you refer
smily face Our partnership with Dareboost gives you free SEO tools
smily face Choose your server location: Montreal (Canada) or Paris (France)
smily face Easy to use control panel and video tutorials
smily face Included auto installer for WordPress, PrestaShop, Drupal, etc

About Our Network

Two locations to serve you: Montreal (Canada) and Paris (France)

montreal city paris city
Low latency Anycast DNS
Deployment of new high availabity SAN (SC9000) in partnership with
Optimized and redundant network offering you 99.999% uptime. VPS: 99.99% / Hybrid hosting: 99.9%

Data Centers

monitoring 24
smily face Our partnership with Arbor Network gives you free Anti-DDoS protection
smily face Double anti-malware protection with clamAV and PlanetHoster's own anti-malware suite
smily face Double authentication system using Google Authenticator protects your login (optional)
smily face All our servers are protected against brute force attacks
smily face Our data centers are certified: TIER III, ISO9001:2008, ISO50001:2011, ISAE3402 and PCI-DSS certifications

Technical Specifications

Daily backups of your files and databases with R1Soft tools
Server customization available. For example: Varnish, Percona, Ruby, and more
Possibility to choose your own PHP, Ruby, Python and Node.js versions
Customizable php.ini for your PHP sites
PHP7, HTTP/2, OPcache/Xcache gives your site the edge
FTP and WebDav file transfer
SPF/DKIM (secure emails) for email newsletters
CRON, postgreSQL, mod_rewite and website statistics are all available
All servers use mod_security/WAF so you don't have to configure a firewall