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Customers Testimonials

I've been with PlanetHoster for about 3 months and had nothing

but great things to say about them. They've been instantaneous with their response to questions, they've got an actively monitored forum for customers to browse and post questions, and they've got an excellent support ticket system that gets results fast.

 
John T.

 

 

About PlanetHoster

Who are we ?

PlanetHoster was created the 23rd December 2007 in Montreal, Canada through the hands of brothers Shenouda (Mina and Saber). Since then, each minute passed we have evolved at all levels. We believe, that’s what makes us strong. In fact, every point of view of each customer is important to us because we can better meet the needs of our customers. These clients are worldwide through two portals. One French and one in three languages : English, Spanish and Portuguese. To do this, we rely on a dynamic team of more than twenty people to satisfy your request

By hosting with PLANETHOSTER, you will get a guaranteed 99.9% up time, 24/7 monitoring and support, a fast and redundant connection, and generous amounts of space/bandwidth at an affordable low price. Our commitment to customer service makes sure that you will have the best possible experience when you host your web site with us. It is our main scope to keep our customers happy all the time. We offer a 30 day money back guarantee and if you are not completely satisfied with our services, we will refund your money anytime with no questions asked!

Our Mission

Our mission is to offer customers industry-leading Web hosting and design services; tools, coupled with superior customer support. We arm our customers with the online capabilities of large corporations without burdensome infrastructure - at an affordable price.

Quality Service, with Unmatched Support !

PlanetHoster strives to provide its customers with the most comprehensive, feature-packed solutions at the best possible prices, and with no hidden costs. PlanetHoster has the most features with even basic hosting plans than any other hosting provider in the world. Often, hosting companies will charge extra for added features, PlanetHoster offers those with every plan for FREE! PlanetHoster has a strong reputation for delivering the best is service, support, and keeping our word with guarantees. PlanetHoster offers numerous ways to receive around the clock superior support from certified technical personnel. Below are just some reasons why PlanetHoster dominates our competition, and how PlanetHoster continues to provide grade A service with unmatched support.

  • No hidden fees!

    PlanetHoster strives to provide its customers with the most comprehensive, feature-packed solutions at the best possible prices, and with no hidden costs. Often, hosting companies charge extra for feature that you may or may not need. With PlanetHoster, we bundle the features in all of our hosting plans for free. There will never been any hidden charges, the price you see is the price you pay!

  • Easy To Use Control Panels

    Each of our hosting plans comes with and easy to use control panel. Our control panel lets you administer all of your settings in one easy to use web interface control panel. You can access your data anywhere there is an internet connection.
Contact Informations

Main Local Adresss:

PlanetHoster                                                                                           
150 Pierre Mercure
Montreal, Quebec H1A 5A9
Canada

Phone Number(24x7x365 from 09h to 10PM GMT -5) : + 1 514 802 1644

Datacenter

Unlike most hosts who only leased dedicated servers to provide the Web hosting service, PlanetHoster has its own facilities and constantly increase the speed of its servers. These are located in downtown Montreal, Canada.

Why PlanetHoster?

We Care About Our Customers

We Care About Our Customers

Since we started our #1 priority is our customers, everything we do from our support team to our lightly loaded servers is to keep our customers happy. With 100's of satisfied customers, you will be very hard pressed to find such a friendly hosting company which actually communicates with the customers.
Ultra Fast Network

Ultra Fast Network

Our ultra fast Gigabyte Network offers the shortest path between our server cluster ensuring faster transfer speeds and an excellent web experience. We use a multi-homed network with multiple connections to the Internet and servers maintained in Canada.


High End Servers and Hardware

High End Servers and Hardware

All our servers are owned and fully managed by us. As an IBM and Dell Partner we use extremely powerful Intel Quad-Core Xeon servers with 16GB of ram, with at least 10 Gigs of Server Grade Memory and quick 15,000 RPM SCSI (SAS) hard drives guaranteeing instant performance for even the most demanding applications.
Secure Environment

Secure Environment

We aim to keep your data secure and your website safe from hackers by utilising hardened corporate firewall's and ensuring that our servers are well maintained, locked down, and protected from security threats with the latest software and security patches.
24/7 Server Monitoring

Ensuring Our Services Are Online 24/7

To ensure your website remains online 24/7 we make sure we have contingency plans and equipment in place, including; 24/7 engineers, UPS, backup generators, full nightly server backups, redundant servers, US based backup mail and secondary DNS servers, external monitoring stations, and redundant equipment and spare parts for every conceivable situation that could arise.
We're Affordable

We're Affordable

Every solution is priced to provide both a reasonable amount of resources but will let your site grow without having to migrate from provider to provider. As your site gets bigger your package can be upgraded to fit additional requirements without any downtime or complicated migration procedures.
Our Customers Rave About Us

Our Customers Rave About Us

Once you deal with Web Wiz you'll never go back to the rest. We have one of the highest customer satisfaction rates in the industry, with 100's of satisfied customers. See how we're different, if you're not impressed we'll give you your money back!
We Do Things Differently

We Do Things Differently

Personalized support, faster servers, and better service is just the beginning. Every day we look for ways to stay ahead of the competition by offering better options and new solutions with unbeatable ease of use and simplicity.